How Can We Help?


Order status

Placing an order

Our customer support is available Monday to FridayAverage answer time: 24h

Contact Us

Email Us

Use our contact form via the button below or email us at


Weekdays: 9am-4pm (ET)

Look for the chat button at the bottom right of the page when reps are available.


Reach out to us through your favorite social channels.


Email Us

Our Customer Service Team is available Mon-Fri 9AM-4PM (ET) to assist you with any order inquiries. eg. exchange and return queries, size and fit advice and detailed product information.

If you are requesting an order or account information, please include your customer/order number or full name and zip code, and we’ll get right on it.

Corporate Office

110 Lafayette Street 
Suite 202 
New York, NY 10013


For questions about Mon Coeur's work on sustainability and policies, please send an email to

Press and Media

For access to our press section including our image bank, or for press inquiries, please contact

Sales and Wholesale

Mon Coeur has retailers world-wide. For all wholesale-related inquiries, eg. how to become a wholesale partner, wholesale terms and conditions, wholesale FAQ's and more, please contact us by sending an email to